Is it possible to perform image automation outside of a Citrix environment?

Image automation refers to the ability of RPA tools to interact with applications and screens based on visual elements, such as buttons and text fields. While it can effectively work in environments where direct access to an application is limited—such as Citrix or other virtualized environments—its application outside of those situations generally depends on the context and requirements of the task.

The assertion that image automation should be used as a last resort emphasizes the fact that this technique can be less reliable and more prone to errors compared to other more direct methods of automation that rely on APIs, UI elements, or database connections. Using image recognition outside of controlled environments can lead to challenges such as changes in screen resolution, variations in image rendering, or dependencies on visual fidelity, which might not be reliably maintained across different systems.

Therefore, while it is possible to employ image automation outside of a Citrix environment, it is often advisable to explore other automation techniques first to ensure greater accuracy and efficiency. The recommendation to use image automation as a last resort acknowledges these limitations and encourages practitioners to choose the most appropriate automation strategy for their specific needs.